Operations Administrator Fidelity Services Group
Company Hiring :Fidelity Services Group
Salary: Market Related
Job Title: Administrator
Location Country: South Africa
Job Location Province: Gauteng
Job Location City/Town: Midrand
Office Admin Jobs
Job Description
Operations Administrator
MAIN PURPOSE OF JOB:As an operations administrator you are responsible for the overall management of the administrative function for the operations department in an efficient and professional way.
QUALIFICATION & EXPERIENCE:
Matric
Excellent Communication Skills (English and Afrikaans)
Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook)
JOB REQUIREMENTS & OTHER ATTRIBUTES:
Computer Literate (MS Office, advanced Excel, PowerPoint)
Listener experience advantageous
Easy roster experience would be advantageous
DUTIES
Coordinate meetings as required
Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department.
Maintain the Regional Manager’s diary
Maintain the Regional Manager’s filing system
Coordinate and book all operational travel & accommodation
Management of orders & CAPEX’s for the operations department
Compiling of operational reports: Weekly & Monthly
Management of Push to Talk device (PTT’s) -includes ordering, blacklisting, sim swops, repairs, etc
Assisting with Tablet queries
Crime stats
Maintain AR headcount – includes promotions, termination, staff requisitions, etc
Draft communication iro company initiated client cancellations for branches
Assist with management of excess leave
Assisting with the management of excessive cell phone accounts
Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information.
Answer and screen all calls to the Regional Manager
Delegate correspondence or telephone calls when appropriate
Assist Area Managers/Training Instructors with ad hoc tasks as and when required
Ensure the Regional Manager office has an adequate supply of stationery including branches
Assist with any client complaints which reach the Regional Manager’s office, and ensure they are resolved within the prescribed timelines
Office Admin Jobs
Ensure that the AR Department and Regional Manager office are cleaned and secured, at all times
EHS representative for AR department
Receive and investigate client complaints
Ensure non-occurrence of same problems
Daily, weekly, monthly reports
Time sheets
Maintain staff levels and productivity
Have expert knowledge about all facets pertaining to your position
Attend all required meetings and training sessions
Keep your workstation/office neat and tidy at all times
Not abuse company telephone for private calls
