Categories: General Workers, No Qualification Jobs

Carlysle Talent Search – Onboarding Support Consultant Wanted

Reference: DBN000642-AD-1

Be part of something awesome!

Experience a great working environment with fantastic people. Our office is a stone’s throw away from the beautiful Krantzkloof Nature Reserve but we are geared for work from home during Covid-19. You will be responsible f or managing the onboarding process for our new clients and our affiliate POS system. (It will be an operational requirement for this person to know both the POS and our software products and services extremely well).

You will need to consult with clients at a business level and advise them on the best solutions for them in our system. As there is a lot to learn for this role, we expect about a year of training and mentorship before you are fully operational in the role.

Duties & Responsibilities

KPA’s:

Onboarding of new clients to our software
Post-onboarding client follow ups/check-ins
Onboarding new POS clients
Implementing integrations, like financial interfaces
Consultative projects related t o data changes
Keep up t o date with new product features and services to advise clients
Maintaining and updating onboarding SOPs and documentation
Onboarding of new properties (existing clients)

Experience, Qualifications and Skills:

Project management, key account management, client onboarding skills and excellent written and verbal communication skills.
Knowledge of the tourism/hospitality industry is a must!