SALARY : R147 459 – R173 706 per annum (Level 04)
CENTRE : EMS Nelson Mandela Metro
REQUIREMENTS : National Senior Certificate. Experience in the Emergency Medical Services
environment will be an added advantage. Ability to operate a computer both
hard and software. Basic knowledge of administration processes.
Communication skills (verbal and written). Familiar with polices and principles
of information management systems, flexibility, willingness and ability to work
under pressure. Computer Literacy and ability to draw data. Responsive
person with positive attitude.
DUTIES : Promptly answers all incoming emergency calls, collects pertinent information
from the caller, enters the required information into the system. Studies,
maintains familiarity with major streets, roads, public buildings, industrial
plants, and the general geographic location of cities and landmarks. Ask vital
questions to interpret / interrogate, analyze and anticipate the caller’s situation
to resolve problems. Provide information, dispatch emergency services,
provide pre-arrival instructions or refer callers to other public emergency
agencies. Maintain communication with dispatched units and update them on
patients’ condition. Maintains and projects a positive professional attitude with
the public and other professionals within the medical field, ambulance
personnel and others contacted during work. Creates and maintains accurate
and well-organized records for documentation and retrieval purposes.
Maintains confidentiality of all information. Performs other related duties as
assigned by EMS Shift Leader.
ENQUIRIES : Ms P Makuluma Tel No: 041 391 8164
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